Does Helzberg Buy Back Jewelry?
Yes. Helzberg does give individuals an opportunity to sell their jewelry to the company under its popular Gold Purchasing Program.
Helzberg’s Gold Purchasing Program
Under this program, Helzberg offers individuals a secure and risk-free way to exchange their gold and platinum jewelry (or any other personal accessory for that matter) in exchange for cash. This program is available at 200 different stores across the United States of America. Availing of the program is relatively easy:
-Sellers must create a HelzbergGold.com account so that they can receive their mailing kit
-Interested individuals must mail their gold (or platinum) in Helzberg’s prepaid, pre-addressed return package. Once it is mailed, individuals must track the status of the package online. They must track the package throughout the entirety of the selling-purchasing process.
-They will be notified once their offer is ready
-Once the offer is accepted by the seller, their check will be sent to them. If the seller decides to decline the offer, Helzberg will return their jewelry/accessory safely, without any additional charges.
Additional Program Details
Below we have mentioned additional details of the Helzberg’s Gold Purchasing Program:
-Every mail (item) that is sent to Helzberg under its Gold Purchasing program is insured for $500 in case the mail is lost or damaged. In addition, Helzberg also provides sellers with a recording of them unpacking and weighing the mail. Sellers can review this videotape.
-Helzberg buys all 10K, 14K, 18K, and 22K precious gold (or Europe equivalent) and all platinum under their Gold Purchase program. Furthermore, they also accept broken or damaged jewelry.
-Individuals can send in the below-mentioned jewelry/accessory to Helzberg:
Rings, earrings, and cufflinks
Money clips, key chains, tie bars, and tacks
Chains, pendants, necklaces, and lockets
16K dental gold
Charms, bracelets, pins, and brooches
-However, there are some items that are not eligible under this program. These items are mentioned below:
Sterling silver, including jewelry, flatware, and service sets
Stainless steel jewelry
Diamonds, pearls, or any other gemstone in gold or platinum settings
Sellers must remember that any stones that they send with their gold or silver jewelry/accessory (mail), it will not be returned.
Watches or pocket watches
Investment metals such as gold bars, coins, or bullion
Any items with manufacturing or price tags attached to them
Conclusion
Helzberg does give individuals an opportunity to sell their jewelry to the company under its popular Gold Purchasing Program. Under this program, Helzberg offers individuals a secure and risk-free way to exchange their gold and platinum jewelry (or any other personal accessory, for that matter) in exchange for cash. We have discussed the entire process of the program, in detail, in the article.
-Individuals can send in the below-mentioned jewelry/accessory to Helzberg:
Rings, earrings, and cufflinks
Money clips, key chains, tie bars, and tacks
Chains, pendants, necklaces, and lockets
16K dental gold
Charms, bracelets, pins, and brooches
-However, there are some items that are not eligible under this program. These items are mentioned below:
Sterling silver, including jewelry, flatware, and service sets
Stainless steel jewelry
Diamonds, pearls, or any other gemstone in gold or platinum settings
Sellers must remember that any stones that they send with their gold or silver jewelry/accessory (mail), it will not be returned.
Watches or pocket watches
Investment metals such as gold bars, coins, or bullion
Any items with manufacturing or price tags attached to them
Does Helzberg Diamonds offer jewelry insurance? What does the warranty cover?
Answer) No. Helzberg doesn’t provide insurance. However, the company understands the sensitivity of investing in jewelry (either for yourself or for your loved ones). Thus, it does offer a Jewelry Guarantee. In addition to this, Helzberg also developed the Helzberg Diamonds Lifetime Care Plan. Both of these plans are offered to Helzberg customers and sellers to ensure a sense of security for their jewelry/other precious accessories.
Who can individuals contact regarding Helzberg’s Gold Purchasing Program?
Answer) In case a seller wants to gain additional information regarding the Helzberg’s Gold Purchasing Program, they can visit HelzbergGold.com (Helzberg’s official website). They can also contact Helzberg either through email (HelzbergGold@helzbergGold.com) or contact them by phone at 1-877-851-1505.
Sellers can also contact Helzberg regarding their jewelry mail (the package they have sent under the Gold Purchasing Program) or to gain any information regarding other offers that Helzberg provides. However, customers and sellers must remember that The Gold Program customer service hours are restricted from 9 am to 7 pm EST, only from Mondays to Fridays.
