You can place orders for exchange only for the items that are available in the list of exchange offers. This means that the products which carry a return/exchange option next to them can be exchanged easily.
Follow the steps below to exchange your mattress for a new one.
Step 1:
Step 2:
Type the product with the brand you want to exchange in the search box.
Step 3:
Check whether it has the “With Exchange” option next to it.
Step 4:
Select the option.
Step 5:
Next, verify if the exchange service is present in your area by entering your address and zip code in the “Deliver to” field.
Step 6:
Choose the product to exchange section.
Step 7:
Click the “Apply Exchange” option. These options turn green and then you can click on it which says “Buy Now with Exchange”.
Step 8:
Select your delivery options and payment methods and proceed further.
They will also ask you to pick a slot so that you may be available at the time when the assistants will come to check the product you have exchanged. They will bring the selected product along with them to deliver it to you.
Exchange Procedure
What are the conditions with Exchange Policy?
If you are about to exchange a mattress your mattress should be in proper condition. It should have intact strings inside it, it should not be torn or worn out. In conclusion, your mattress should not be useless or in the condition of being thrown away.
If you are about to exchange your gadgets like mobile, TV or laptop, you have to make sure that their screen is not scratched, broken or damaged. It should be in proper running condition and the display should be intact. Any kind of discolouration or dead pixels will not be considered for exchange. Remove the temper, screen guards, camera guards or any kind of protective covering used on the product before by you. Also, ensure to mention all the details about your product properly during placing the exchange order. It should match the initial details of your product while inspection. Delete all your data or prefer a factory reset for your device. Sign out of all your iOS/Google accounts and remove all lock codes and passwords from them.
Conclusion
What if the details I mentioned while placing orders do not match the actual details?
How many products I can exchange for one product?
You can exchange one product to get one product.
Can I exchange my old laptop to get a new one from a different brand?
You can do this, you just need to verify if the one you want is available in the exchange option.
How many days does it take for the delivery assistant to reach?
It usually takes 5-7 days.
