Conditions for Return
The product was not damaged in your possessionThe product is returned with its original box/package The receipt of the order should be ready with youIt is the same product that was shipped to you
Can you return headphones if you’ve already opened the package?
Used headphones can also be returned (if they are eligible for the same) and you have to simply follow the prompts within your order(s) and return the headphones with a pre-paid shipping label on it.
Criteria for Return
Can you return headphones without its original packaging?
However, if you bought the headphones from a third party seller, the product might or might not be accepted by the retailer as return.