There are various sorts of live chat available. Consider a proactive chat pop-up — envision a chat-box comes up on your screen and asking if you require assistance. By selecting it, you will be connected to a live agent. Customers can also initiate a live chat session when they require assistance.
Return to the Help page we discussed earlier and select the top option, something else.
When prompted, select I require additional assistance.
You will be given a few choices by bot, which one of it is allowing you to speak with a human representative. Choose from chatting with a representative right now or requesting a phone call to speak with them over the internet.
Is it possible for Live Chat to see what you’re typing?
A “real-typing view” is available in some live chat services that connect users with customer service representatives. Of course, it is possible for the person at the other end to see what you are tying before you press ”send”.
